Challenge and Opportunity: Internal comms must become what the business needs for these times
As I consider where we are within IC right now and I hear the many discussions across the industry, all that comes to mind is the great opportunity we have to be established and add value. Demonstrating value can be tricky. It has to be clear to leaders, senior management and stakeholders. They need to […]
Outtakes: On Purpose and Communications
Purpose is a topic that is at times overlooked as communicators are busy supporting organisations and leadership. It is however, incredibly important, especially at this time as we communicate with people during a global pandemic and attempt to build trust and engagement. We need to understand what it is and where it fits in the […]
Communicating through crisis
In this challenging time, we all have to adapt to new ways of working and if you’re in leadership or management you will have had to make decisions on how to navigate the business while looking after your people. One of the most important things to get right and consistent is communications. When people don’t […]
Learning how the brain works
Last week I hosted my first event for the series Talk/50. The topic was communications and neuroscience and I invited author Hilary Scarlett to present her thoughts on the topic from her experience. It was really good to have a mixture of communicators, leaders and business owners attend and engage together. I thought I’d reflect […]
COACHING CONVERSATIONS
ARE READY TO EXPLORE THE POSSIBILITIES AND MOVE FORWARD? A good conversation can really impact our lives. A coaching conversation can be a catalyst to act, move or change. I aim to help you to realise your fullest potential and have an impact. Coaching is a powerful approach that can heighten performance and move us […]
How neuroscience supports communications
I decided to kick off my first event series with a feature on neuroscience. For some it might seem like a topic not connected to communications at all. It’s also science, and not unlike how we view measurement, some might say ‘we don’t do science’. I was a little like that until I understood what […]
Bridging the gap: how internal communications and HR can work better together
I am on a mission to promote the value and impact good communication can have for organisations, especially when it is aligned to its vision, mission and strategy. HR leadership and teams play a big part to achieve this, however over the years I’ve noticed there is a gap between HR and internal communication (IC), […]
Measurement and ROI for Internal Communications
A CIPR Inside report Measurement has always been a challenge for internal communication (IC). It is consistently discussed, reviewed and presented on, and yet practitioners are still finding it difficult. In 2017 CIPR Inside conducted research with CEOs and peers to talk about the value and effectiveness of internal communication. The report findings showed that good […]
Thoughts on an essential discipline
Everything I do revolves around communication, whether it’s consulting with clients on internal communication or working with people as a coach. Basically, I love what I do. I love the possibility of helping people to get it right, so they are able to engage effectively and take people with them. The role of communication is […]
Ways to improve your IC skills
As a communication community there is a lot of discussion around skills, expertise and professionalism. These are really important themes for us, especially now as we aim to raise the profile of internal communication (IC), and its value to organisations. A number of people have asked me about improving their skills and moving their career […]
