Measurement and ROI for Internal Communications
A CIPR Inside report Measurement has always been a challenge for internal communication (IC). It is consistently discussed, reviewed and presented on, and yet practitioners are still finding it difficult. In 2017 CIPR Inside conducted research with CEOs and peers to talk about the value and effectiveness of internal communication. The report findings showed that good […]
Thoughts on an essential discipline
Everything I do revolves around communication, whether it’s consulting with clients on internal communication or working with people as a coach. Basically, I love what I do. I love the possibility of helping people to get it right, so they are able to engage effectively and take people with them. The role of communication is […]
