I talk a lot about communication being able to achieve many things. And I believe strategic communication is the cornerstone to great leadership, which means that it’s important to be good at it. As a communicator I am constantly thinking of ways to engage people, leaders to share this and find ways to help people…
Change communication is an area that many of us have to grapple with regularly. Most change programmes are challenging. Just think about how difficult it is to change something in your own private life, much less working with a whole organisation. We’ve have both worked in this area for several years and for us it…
A while back I started working as an interim and contractor via Lewis Communicate, where I focused on internal communication, change and engagement. It’s been a great experience, and as I develop and grow I’ve transitioned to a consultancy, adding coaching to what I do. As part of that growth I decided to rebrand my…
Purpose is a topic that is at times overlooked as communicators are busy supporting organisations and leadership. It is however, incredibly important, especially at this time as we communicate with people during a global pandemic and attempt to build trust and engagement. We need to understand what it is and where it fits in the…
In this challenging time, we all have to adapt to new ways of working and if you’re in leadership or management you will have had to make decisions on how to navigate the business while looking after your people. One of the most important things to get right and consistent is communications. When people don’t…
Last week I hosted my first event for the series Talk/50. The topic was communications and neuroscience and I invited author Hilary Scarlett to present her thoughts on the topic from her experience. It was really good to have a mixture of communicators, leaders and business owners attend and engage together. I thought I’d reflect…
This week I’m launching an initiative called Coaching Conversations. It’s an opportunity to experience what it’s like to be coached, and a way to open up your thinking to begin to identify and develop strategies to move forward. It involves a 30-minute introduction and a single coaching session of 90-minutes that will enable you to…
I decided to kick off my first event series with a feature on neuroscience. For some it might seem like a topic not connected to communications at all. It’s also science, and not unlike how we view measurement, some might say ‘we don’t do science’. I was a little like that until I understood what…
Everything I do revolves around communication, whether it’s consulting with clients on internal communication or working with people as a coach. Basically, I love what I do. I love the possibility of helping people to get it right, so they are able to engage effectively and take people with them. The role of communication is…
As a communication community there is a lot of discussion around skills, expertise and professionalism. These are really important themes for us, especially now as we aim to raise the profile of internal communication (IC), and its value to organisations. A number of people have asked me about improving their skills and moving their career…
When people would hear that I had left family and friends in Jamaica to move back to London (ages ago), they would say how brave that was. I’ve never really looked at it that way and at various points along the way I would have called it something else. At the forefront of my mind,…
Connecting with people is powerful. Real connection is something we can easily neglect as we get involved in our busy lives, work and our general obsession with social media and online interfaces. It happens to me all the time, but despite the annoying reminder from my iPhone on the amount of time I’ve spent online…
Building and embedding the brand from the inside out is something I feel strongly about. Engaged employees who have been inspired and experience the vision, values and mission will then be strong advocates as they work and become involved in the brand themselves. They can then demonstrate a level of commitment that cannot be paid…
Recently I met with a couple of my peers and friends – we were talking about communication (as usual). When we get together it always leads to a conversation about putting the world to rights and how we plan to make an impact as we run our businesses. If someone were to listen in we…
