Bridging the gap: how internal communications and HR can work better together
I am on a mission to promote the value and impact good communication can have for organisations, especially when it is aligned to its vision, mission and strategy. HR leadership and teams play a big part to achieve this, however over the years I’ve noticed there is a gap between HR and internal communication (IC), […]
Measurement and ROI for Internal Communications
A CIPR Inside report Measurement has always been a challenge for internal communication (IC). It is consistently discussed, reviewed and presented on, and yet practitioners are still finding it difficult. In 2017 CIPR Inside conducted research with CEOs and peers to talk about the value and effectiveness of internal communication. The report findings showed that good […]
Thoughts on an essential discipline
Everything I do revolves around communication, whether it’s consulting with clients on internal communication or working with people as a coach. Basically, I love what I do. I love the possibility of helping people to get it right, so they are able to engage effectively and take people with them. The role of communication is […]
Ways to improve your IC skills
As a communication community there is a lot of discussion around skills, expertise and professionalism. These are really important themes for us, especially now as we aim to raise the profile of internal communication (IC), and its value to organisations. A number of people have asked me about improving their skills and moving their career […]
Being Brave
When people would hear that I had left family and friends in Jamaica to move back to London (ages ago), they would say how brave that was. I’ve never really looked at it that way and at various points along the way I would have called it something else. At the forefront of my mind, […]
Connections can be powerful
Connecting with people is powerful. Real connection is something we can easily neglect as we get involved in our busy lives, work and our general obsession with social media and online interfaces. It happens to me all the time, but despite the annoying reminder from my iPhone on the amount of time I’ve spent online […]
